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I hear whining noises...
If you hear a whining noise from your DLP set, it's most likely the color wheel. Older model television sets use a ball-barring color wheel that may become damaged overtime. If you do not have a DLP television, a whining sound may be another faulty component. Check out our troubleshooting wizard and see if that helps to solve your problem, or give us a call (800) 281-8860 -- together, we'll get it fixed for you!
I hear clicking noises...
Many things can cause clicking noises. Bad ballasts are a likely explaination, but we recommend you contact us immediately for detailed troubleshooting at (800) 281-8860. Check out our troubleshooting wizard and see if that helps to solve your problem, or give us a call (800) 281-8860 -- together, we'll get it fixed for you!
My lamp turns off after a few mins.
A lamp that turns off after a few minutes might be caused by another failing component. RPTV lamps purchased from us have an extremely low failure rate -- about 1 in 10,000 lamps actually fail. The rest that fail are caused by somethign else. It's best to give us a call at (800) 281-8860 for detailed troubleshooting. If we can't help you solve the problem, we'll refer you to someone who can!
There are flashing, or blinking lights in front of my TV set.
Blinking LEDs on the front panel of your television are usually indicators of something faulty within your television system. We have a detailed guide of the most common problems for major brand televisions located here. If that doesn't solve your problem, or if you're still unsure, we're available overtime to help you at (800) 281-8860. We'll help you before you buy from us, or anyone else.
Reseting you lamp counter: Do I need to reset?
Sometimes, yes, you do. Lamp reset instructions can be found on FixYourDLP.com.
Do you have user manuals for my TV?
We have a huge inventory of manuals online on FixYourDLP.com, just navigate over there to check it out!s
How do I change out the lamp myself?
Changing your lamp is very simple to do. We have extensive guides and videos to show you how it's done. Most take about 5-10 minutes. We do recommend you check your lamp cage, or lamp enclosure for defects though because a warped cage can be misaligned in your television unit -- especially true for projectors. If you have any questions, just give us a call (800) 281-8860.
Why buy original parts?
Buying original parts ensures maximum compatibility. Philips are the genuine, OEM lamp product for most DLP and LCD projection televisions, so we recommend them over all else. When it comes to Philips, they are OEM, or even better than OEM. Just Google around on the internet!
Where can I get additional help?
Visit the FixYourDLP.com Blog or the FixYourDLP.com Forum for expert advice!