Enjoy the benefits of Duo Clean with the convenience of cord-free power from removable, rechargeable lithium-ion batteries. Reach, store, and charge anywhere with MultiFLEX Technology. The Shark ION Flex provides the benefits of Duo Clean technology with cordless convenience. What's included: 8'' Crevice Tool Pet Multi-Tool ION Power Pack Battery Charging Cord Precision Duster ION Power Pack The ION Power Pack is a 25. 2-volt removable, rechargeable lithium-ion battery pack. The ION Power Pack lithium-ion battery provides cleaning power where and when you need it with a variety of charging options. Lights on the ION Power Pack show the remaining charge in your ION Power Pack while in use. They also blink and illuminate to show the status of the ION Power Pack while charging. In addition, the lights will illuminate in certain configurations to inform you of any issues with the ION Power Pack. Your ION Power Pack should take approximately 3. 5 hours to reach a full charge. Duo Clean Technology The IC205 features Duo Clean Technology, a combination of a bristle brush and soft roller invented to clean fine dust and small and large particles on both carpets and floors. Instead of a single brush roll, the ION Flex has two brush rolls engineered to work in unison, removing large debris and fine dust particles from your floors and carpets. MultiFLEX Technology MultiFLEX Technology folds over for compact, free-standing storage and provides flexible reach to get under beds, couches, and tables. Smart Response Technology Smart Response Technology provides a range of performance-enhancing power settings, tailored for your cleaning needs on carpets and floors.
• DUOCLEAN: Cordless convenience / Duo Clean Technology combines bristle brush and soft roller to clean fine dust and all particles on both carpets and floors • BATTERY: Removable, rechargeable ION Power Pack lithium-ion battery / Variety of charging options provide cleaning power as needed • MULTIFLEX: MultiFLEX Technology folds for compact, free-standing storage and provides flexible reach to get under beds, couches, and tables • SMART RESPONSE: Smart Response for performance-enhancing power settings, tailored for your cleaning needs on carpets and floors •
Please note, this item is certified REFURBISHED by our in-house technicians
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Return Policy Details:
You may return most products for a refund during the first 30 days from the invoice date (excluding shipping and handling charges and applicable restocking fees). You must return the product in its original or equivalent packaging that was shipped to you, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment.
Products sold in the Used-Acceptable condition are not returnable.
An automatic 20% restocking fee applies to all non-defective returns.
For non-defective returns, the customer is responsible for their original and return shipping costs. Items that qualified for free shipping that are being returned will have our standard shipping charges deducted from the refund. The return shipping cost (the cost to send an item back to us) is not refundable.
Please note that once an order ships, we cannot change the delivery address, nor set this up for a hold at the shipping company for pickup, nor cancel the order. If the shipment is refused by the customer or otherwise returned to us, it will be considered a non-defective return and the customer will be responsible for all the costs as noted above.
If a defective product was purchased from Discount-Merchant as Factory Sealed, Open Box, or Refurbished, and the manufacturer Warranty applies, you will need to contact the manufacturer first for assistance. Please contact us if you need help working with the manufacturer, or to request an RMA to return the item back to us.
If the manufacturer is unable to assist, and you are outside of the 30-Day return window, please contact our Customer Service Department to arrange for shipment to our repair center. Just as is required when shipping an item to the manufacturer for warranty, the customer is responsible for shipping the item to us. We will ship the repaired item back to the customer at our expense.
Your invoice contains the product part number and serial number that was shipped to you. Product that is returned that contains a tampered, damaged, incomplete or missing serial number will not be accepted for return. WE VERIFY ALL SERIAL NUMBERS AGAINST OUR INVOICE AND SHIP RECORDS.
If Discount-Merchant cannot reproduce the reason for a defective return, the customer will be responsible for all shipping costs and will be charged a 20% restocking fee.
A pre-paid return label will be emailed to the customer when the RMA for a defective return is approved.
Refunds will be credited to the customer's original form of payment 3-6 business days after Discount-Merchant receives the authorized return at our facility.
Returned product must be complete, in original boxes and packaging materials and contain all software, accessories, and blank warranty cards provided at time of original purchase. Customer will be charged the replacement cost of missing, damaged, or altered products and accessories.
Software, ink and toner may be returned only if the factory seal remains intact and is subject to the remainder of this policy.
In the event that a product received by the customer is defective and the product has been removed from the country after delivery within the USA, the customer must return the product to the ship-to address listed on the invoice, and then Discount-Merchant will provide a shipping return label for the return to Discount-Merchant. Discount-Merchant will not be responsible for any taxes, duties, or fees related to this return. Taking a product permanently out of the USA may void the warranty. Please check with individual manufacturers for specifics and consider one of our extended warranties for added peace of mind.
To return a product to Discount-Merchant, please contact our Customer Service Department by clicking contact us.
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