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 Search this store's inventory by brand, part number, lamp code, or lamp type above. If you're looking for a PDP or LCD part, simply type the exact part number located on the circuit board. If you can't find it, call us! (619) 710-2637 x203. We're here to help you.

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* WARRANTY & FREE SHIPPING OFFER:
Discount-Merchant.com offers a 30 day no-hassle factory warranty for defective lamps, extended up to a maximum of 90 days. We'll exchange the lamps free of charge within the first 30 days if we determine that the lamp is defective. When you order multiple lamps, we'll pay for priority shipping in the United States. Offer is good for orders of 2-12 lamps. You pay nothing for shipping! For orders of more than 12 lamps, please give us a call.

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PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. Our Warranty and Returns, Refunds, and Exchange terms are subject to change and may be found in our customer knowledgebase application.
Search our Knowledge Base for quick answers to common questions!
 
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Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a MI Technologies, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


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Returns
Typically, we only accept exchanges and returns for merchandise that is found to have a manufacturer's defect.  In which case, we reserve the right to send our customer a replacement or refund...at our discretion.  Sorry, we cannot accept returns because the product is not to your liking.  We are able to bring our customers bottomline pricing and great customer service by only handling returns related to manufacturer's defects; or in which cases where we can exchange the product from our suppliers.
 
Returns, Exchanges and Warranty For DLP Lamps:
Returns are handled through our RMA process. It must be started by a Customer Service Representative by calling (619) 710-2637. We're sorry we cannot start any claims or RMA processes over email since emails are an unsecure form of communication. Once we receive your RMA Package, we will issue you a credit, partial credit, partial refund, or refund based on the terms discussed with the Customer Service Representative.
 
Please note that there is a 20% restock fee for all opened, unopened and non-defective lamps.
 
If you require an exchange, please contact a customer service representative. We are not responsible for email communication.
 
DLP lamps carry a 30-day "no-hassle" factory warranty. If you are dissatisfied with the product because of a defect, please return it within 30 days for a refund. Within 31-90 days, the customer is responsible for shipping. From 91 days to 180 days, we will only accept exchanges for the same product. Please contact Customer Service if you have any issues with product 3-6 months after your purchase for warranty claims. Do not contact the manufacturer for the warranty claim. We handle all warranty claims under 6 months through our offices in San Diego, California.  
 
Returns, Exchanges and Warranty For Plasma, DLP and LCD TV Parts:
Parts may only be exchanged for similar parts. We do not warranty products to customers who are not a registered service center with our company. To become a registered service center, please send business information to discountmerchant@gmail.com and call (619) 710-2637 to order. We except no returns and do not refund after 30 days for parts.
 
Please note that there is a 20% restock fee for all opened, unopened and non-defective parts.
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