Site Overview & Search Guide

You can count on us to help you find what you're looking for!

Using our powerful search tool, you can find parts and accessories you're looking for fast. Here's a quick tutorial on how to easily find parts you're looking for on our website.

Page Overview

Here's an overview of how to find things on our website!

Page Overview

  1. Website Search Engine, the place to search for products with just a few clicks.
  2. Track the status of your order from anywhere on our website.
  3. Buy Now -- adds product to your cart.
  4. View Product Images - Images are based on selected options.  Each option will have it's own image related to that option.  Please make sure you fully understand the option or configuration that you are selecting is what will be shipped to your door, and not necessarily what is displayed in the images on the product page.

 

Parts Overview

We utilize a serialized inventory for some of our unique and hard to find television parts. This means that every item is unique and has a unique product code. For example: If you're searching for a power supply, and type in the part number, you may come across 10 listings. Each power supply has the same part number, and will fit in the same televisions, but each item is unique to our database. This means you have higher quality control over the product you purchase. You can zoom in our photos to look closely at the board's condition before you purchase it. You can also match up your old part to the part listed on our website. This has been implated by no mistake; we do this for accuracy and customer satisfaction. Having greater control on the product you purchase from us will give you confidence that you've purchased the correct part for your specific needs.

Parts Overview

  1. Detailed item description -- we give you all the information you need to make an informed decision
  2. More Photos means more to look at and compare. We use high resolution photos to aid in your purchase decision, so you can be sure you're getting exactly what you want. Most of our replacement parts items utilize a serialized inventory of this nature.
  3. Serialized inventory means if you've found our product from Google or come across a link for a specific part on our website, it's not the end of the world when the quantity reads zero. We may have a lot of product under different listings and product codes. This means the product your looking for is not really out of stock, but that particular listing has recently been sold.. Finding additional stock has never been easier!
  4. We price match, 100% of the purchase price. Just one more reason to buy your parts from us and no one else!

 

Search Boxes

There are two areas to search for product on our website: On the menu bar which is available on all pages, and also a search bar on the home page of our site. They both search the entire site.

Search Box

Part Numbers

The best way to look for a part on Discount-Merchant.com is by part number. We inventory thousands of parts and finding what you're looking for has never been easier. To search by part number, first look at your old part and note all the board or part numbers associated with that part. If it's a replacement or consumable product, check your TV owner's manual for the correct part that you'll need.

Search By Part Number

Keywords

If you're looking for a product, but don't know the specific part number, simply type the manufacturer and a description of the item you're looking for. Typically, a 2 keyword search will give you the result you're looking for.

Search By 2 key words

Search By 2 word description

 

 

Call Us

If you still can't find what you're looking for, our customer service representatives will be happy to assist you, or guide you over the phone. The call is toll-free and if we don't have it, we can tell you where to get it.

To learn more about how to search our website, please give us a call at (800) 281-8860 and speak with a DM representative.

Discount-merchant.com is an Upfront Merchant on TheFind. Click for info.