We're a Nesda Member!

And if you're a NESDA member too, we offer a wide range of discounts and benefits!

  • Price-match guarantee on all parts
  • Dedicated sales manager to assist in purchasing of NLA or hard-to-find products
  • Discounted FedEx Ground shipping to all areas in the contiguous 48 US states,
    FREE shipping for volume purchases

Discount-Merchant.com, an MI Technologies, Inc. company, believes in a higher standard
of customer service, ethical conduct, and adding value to all of our prodcuts. We're here to
assist our customers in any way possible to help their bottom line. The end-result is the
customer's satisfaction, and we believe that a happy customer, is a customer for life.
To find out more about NESDA, please read below.

Visit us this year in Nashville, TN! Booth #403!

Pictures from the 2009 trade show:

A special thanks to all who visited us at last year's NPSC Show in St. Louis, Missouri!

Look for us at this year's show in Nashville, Tennessee, booth number 403! Have some coffee on us!

Here are the following NESDA member winners of Discount-Merchant.com’s raffle

If you have not received your raffle prize yet, please contact the marketing department via your sales manager by calling (619) 931-1616 -- Ask for Sam, Sostenes, or Jose (whomever your regional sales manager is).

Congratulations to Grand Prize Visa $50 giftcard winner: Barry Franklin, Franklin Electronics, Corsicana, TX

2nd Prize $20 Target Giftcard and Discount-Merchant.com grab bag winners:

  • LuAnne Champion, State-Of-The-Art Electronic Repair, Lansing, MI
  • Tim Martin, A Better Electronic Service, Tulsa, OK
  • Tyler Gorbett, Video Services of VA, Norfolk, VA

$10 Discount-Merchant.com Gift Certificate Winners:

  • Johnny Luck, Luck’s TV, Ramseur, NC
  • Cindy Palassie, Eagle Distributors, Kenner, IA
  • Mike’s Electronics, Bowling Green, KY
  • Rich Reid, Video Services, Boise, ID
  • Mark’s Service Pro, Spencer, WI
  • Jonas Miglinas, Miglinas TV, Chicago, IL
  • Raymond Ferris, R&R Electronic Service, East Aurora, NY
  • Twilla Pflueger, Ak-Sar-Ben TV and Digital Services, Omaha, NE
  • Jim Wilhite, LoveTV, Bridgeton, MO
  • Bob Keating, Newport TV Service, Oklahoma City, OK

About NESDA and NESDA Members

What are the benefits of using a NESDA Service Center for your repair?

  • Experienced, Trained Professionals
  • Nationwide Network
  • Quality Customer Service

Experienced, Trained Professionals ...

  • Offer proficiency and are better educated than the typical servicer
  • Take advantage of ongoing training made available to NESDA members
    • Sponsored by NESDA and regional affiliate associations
    • Available multiple times throughout the year
    • Available virtually coast-to-coast
    • Provided by major manufacturers and other experts
    • Features the latest technologies
    • Provides advanced information on industry trends
  • Technical certification programs
    • CET (Certified Electronics Technician), MST (Multimedia Systems Technician)
    • International Society of Certified Electronics Technicians (ISCET), the technical division of NESDA, has certified over 50,000 technicians since it began
    • Many NESDA members have met the rigorous requirements necessary to attain CET designation

Nationwide Network of Technicians ...

  • Offers the strength and resources of the premier association for professional servicers
  • Improves your chances of getting qualified, capable service
  • Resource-sharing via the Internet provides support for YOUR servicer
    • Assistance on challenging repairs
    • Locating hard-to-find parts
    • Technical material (manuals, schematics, etc.)
    • Online training
  • NESDA members employ approximately 5,000 nationwide

Quality Customer Service ...

  • NESDA members voluntarily subscribe to a detailed Code of Ethics
    • Ethical business dealings
    • Financial solvency
    • Competent services
    • Guaranteed workmanship
    • Protection against fraudulent trade practices
  • Additional certifications ensure sound business practices
    • Certified Service Manager (CSM) — Promotes customer service and customer satisfaction
    • Certified Service Center (CSC) — Identifies service centers with both CSM and CET certifications
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