Discount-Merchant, DLP TV Lamps, LCD, Plasma, and DLP repair parts

Warranty, Return Policy and Restocking Fees
Returns or RMAs (Return Merchandise Authorization): We only accept exchanges and returns for merchandise that is found to have a manufacturer's defect. In which case, we reserve the right to send

Brief Explaination of the Return Policy
Some items may be returned, less restocking fee, within 30 days of the purchase date. After 30 days, and only within the warranty period, we allow exchanges for like or similar merchandise. Your war

Return Merchandise Authorization, or RMA Number
What is an RMA? RMA stands for Return Merchandise Authorization. We issue an RMA number for every product that is returned or exchanged by an existing customer. If you have a problem with an accessor

Can you ship me a lamp or part overnight?
This article is a stub and may not be up-to-date. If your part hasn't arrived, please check this article: http://www.discount-merchant.com/kb_results.asp?ID=8 Lamps and Acce

What is JVC's D-ILA?
What is D-ILA? Is it just a fancy way of saying I have a "DLP" TV? Why did JVC choose D-ILA? LCOS is the technology, D-ILA is JVC�s version of it. Essentially LCOS is a different approach to st

I need a TV part, how do I place an order?
There are a few things you need before you can order a part with us: 1. Part Number or Lamp Code and model of your television. 2. The actual part in front of you to compare with out database. 3. Techn

Free Shipping On Multiple Lamp Purchases
We currently have 2 FREE SHIPPING promotions: Purchase 2 or more lamps online and receive FREE FIRST CLASS, PRIORITY SHIPPING with USPS, or FedEX GROUND for the contiguous United States (for

Restocking Fees
All items are subject to a 25% restock fee of the item price if the item is returned in working order. Restocking fees are applied to items in working condition, assessed by a returns specialist o