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Great Deal |
August 23, 2008 |
| Reviewer:
Ben C.
from Kanata, ON Canada
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Great price, but took a week to get here with the EMS service. I've had the TV for 2 years and I'm on lamp #3. The original one popped in 4 months, Samsung replaced it and that one lasted about a year and a half. This new lamp is way better then the first two, I have to use the lowest brightness settings because it's way too bright.
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0 of 0 people found the following review helpful: |
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Outstanding Service |
June 19, 2008 |
| Reviewer:
Anonymous person
from Murrieta, CA United States
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Purchased a lamp for my TV on 6/16/08, received the lamp on 6/17/08. The entire process was easy and painless. Thanks to Discount-Merchant, my TV was down only 1 day. Outsanding Service!!!
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1 of 1 people found the following review helpful: |
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The Extra Mile |
May 8, 2008 |
| Reviewer:
Mike
from Farmington, NM United States
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I just bought my first DLP replacement lamp from Discount-Merchant and I am thoroughly impressed with my experience. From the competitive pricing to the prompt shipping, I'm very happy with my purchase. I will be buying another lamp from DM as soon as this one burns out.
The thing that made me really _want_ to get back on their website and write a review was that they included both a note and free pre-paid shipping to recycle my old lamp! Now THAT is 5-star service, going above and beyond!
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1 of 1 people found the following review helpful: |
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Unmatched Customer Service |
January 20, 2008 |
| Reviewer:
Rudy
from Burbank, CA
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They sent me the wrong part (didn't have the enclosure), then they overnighted me the right one (with the enclosure). Instead of sending the other back, I decided to keep the second as a spare. Got the lamp within seconds. I called back to let them know I was going to pay for the second one, they gave me a $20 discount on top of it!
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